Privacy Policy

Privacy Notice & Disclaimer

About Miasam

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 - CONSENT:

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at: miasam@miasam.com

SECTION 3 – DISCLOSURE:

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - Payment through the store:

Our store takes payments through Stripe: They provide us with the online e-commerce

platform that allows us to sell our products and services to you.

Your data is stored through Stripe’s data storage, databases, and the general payment

application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Stripe stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

SECTION 5 - THIRD-PARTY SERVICES:

In general, the third-party providers used by us will only collect, use and disclose your

information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other

payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can

understand the way your personal information will be handled by these providers.

Remember that certain providers may be in or have facilities that are located a different

jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY:

To protect your personal information, we take reasonable precautions and follow industry

best practices to make sure it is not inappropriately lost, misused, accessed, disclosed,

altered, or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.

Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 – COOKIES:

We use cookies on this site in four main ways:

“Strictly necessary” cookies, which are first party cookies that must be set to allow us

to deliver the Website to you and to provide specific services that you request from

us. They are usually only set in response to actions made by you which amount to a

request for services, such as setting your privacy preferences, logging in or filling in

forms. The services offered by our website that require cookies in order to function

include: account log-in, shopping basket/online store, billing and comments/blog

features.

SECTION 8 - AGE OF CONSENT:

By using this site, you represent that you are at least the age of majority in your state or

province of residence, or that you are the age of majority in your state or province of

residence, and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY:

Miasam reserve the right to modify this privacy policy at any time, so please review it

frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be

transferred to the new owners so that we may continue to sell products to you.

SECTION 10: - Consumers’ rights under the GDPR: 

• Right of Access: to be informed if personal data is processed, what data, and receive access to it, as well as information about processing purposes 
• Right to Rectification: timely updates or corrections to inaccuracies in personal data collected, and notification from the processor when complete 
• Right to Erasure: aka “right to be forgotten”, timely deletion of personal data that has been collected (with exceptions), and notification from the processor when complete
• Right to Restriction of Processing: the processor must stop processing personal data temporarily or permanently 
• Right to Data Portability: copy of personal data must be provided in a portable and readily useable format 
• Right to Object: processing of personal data (including sharing, sale, or profiling) 
• Right to Know about Automated Decision-making: request information about automated decision-making and likely outcomes of using it, including profiling 
• Right to Opt Out of Automated Decision-making: refuse use of automated decision-making technology with regards to personal data, including profiling 
• Right to Non-discrimination: for exercising privacy rights

QUESTIONS AND CONTACT INFORMATION.

Miasam are DPA and GDPR aware and compliant and also registered with the Information Commissioners Office: ZB612093.

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information to contact our Privacy Compliance Officer at: miasam@miasam.com

 Updated 17th October 2024.